So your company has taken the plunge and made a huge investment in a learning management system (LMS). Finally, learning programs are all set up in your LMS and staff members are engaged in learning and training. But are they really engaged? We’ve all seen the signs that make you wonder. Learners who appear bored and detached. Who don’t complete courses. Who, if questioned, come away not knowing any more than they did before they had the training.
It’s called D-i-s-e-n-g-a-g-e-m-e-n-t, with a capital D. In the realm of learning, this dreaded condition affects productivity, not to mention a company’s bottom line.